We're very proud to have won Feefo's Gold Trusted Merchant award.
What do our clients say about us and Aquitaine? Our very latest customer reviews are below - you can see plenty more at Feefo
Review of Property: Cottages du Lac
Service:
Product:
Service: Lovely service on the phone and by email. Very organised paperwork. The holiday itself was superb and exceeded expectations.
Product: Lovely cabins but would have been nice to have had beds made up on arrival and to have ventilation in the loo.
Beautiful site with very nice staff, excellent pools and courts
Fabulous lake and cycle paths nearby
Review of Destination: Biscarrosse
Destination:
Lovely natural setting. Towns are not that pretty but if you want a healthy, outdoor time in nature this ticks the box.
Review of Property: Villa Mandurah
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Service: We booked very last minute. Helen and Alex were very helpful, responsive and everything went very smoothly.
Product: The villa was light, modern and spacious. It had everything we needed and the terrace on the first floor was lovely for sitting out on. The location was great for walking to the amazing beach.
Review of Destination: Hossegor
Destination:
Absolutely beautiful beach
Review of Property: La Grange Pepe
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Service: Met specific requests and responded swiftly to questions all dealings clear and transparent. Information provided accurate . Good service by phone and email.
Product: Great welcome and well supported by the French manager, pool fine house a little cluttered. Great position -would use again
Review of Destination: Bordeaux
Destination:
Superb part of France with much to see and enjoy
Review of Property: Domaine de Lana - 4 bedroom villa (V5)
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Service: excellent service
Product: efficient service and helpfull
Review of Destination: St Jean de Luz
Destination:
very good good quality service
Review of Property: Maison Liposse
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Service: Very responsive
Product: Very peaceful house, very good stay.
However, the rental price is premium for this accomodation but the quality is not premium: sun umbrella is entierely rusted, outdoor dining table and seats are in very bad condition. The pool's wood tour need to be repaired, the shower head in the bathroom downstairs must be changed, joins all around the bath upstairs must be replaced. The wooden deck around the pool is dilapidated with some screws that exceed what can be dangerous. The maintenance guy who is supposed to clean up the pool every week, came after 2 weeks and did not hoovered the floor of the pool and he did not cut the trees around the pool which is not acceptable. Like I already said, the price is premium but not the services... The house owner can really do must better for next year. The deal is mutual and as simple as that: we take care of his house during our holidays and he makes sure everything is in good condition before gaving it for rental.
Review of Destination: Hossegor
Destination:
So Chic !!! So Sunny !!! So Surf !!!
Review of Property: Villa des Cigales
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Service: Answered questions quickly and efficiently. Very helpful
Product: Good location, quiet and walking distance to food shops and restaurants. Not too far from great beaches. Great pool although a little overgrown around garden. Furniture good, plenty of space but decor and kitchen very outdated for the money.
Review of Destination: Cap Ferret
Destination:
A delightful quiet place (we went September) but very friendly locals and not touristy at all. Plenty of things to do nearby from endless beaches to woodland walks to wine tasting.
Review of Property: Beaufleury
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Service: Efficient booking service with good arrivals pack and info.
Product: Truly became home from home - extremely comfortable accomodation with everything you could possibly need. Fabulous location from which to explore the many delights of Acquitaine or simply chill by the pool. Great patisserie/shop round the corner for breakfast and top ups. Owners very friendly and happy to give excellent recommendations for things to do/places to eat and always available to help if required.
Review of Destination: Hossegor
Destination:
Great town with fabulous beaches nearby. Good cycling routes.
Review of Property: Villa des Cigales
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Service: Excellent service, would certainly book via Alternative Aquitaine again
Product: Nice house, good location, great pool
Review of Destination: Cap Ferret
Destination:
Very special place, will definitely return
Review of Property: Le Grand Logis
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Service: Alternative Aquitaine's service was fantastic, helpful, friendly and efficient. They made booking our holiday a breeze
Product: The property was stunning and the hosts could not have done more for us during our stay.
We really didn't want to come home from a wonderful week here. We feel extremely lucky to be the first guests to enjoy staying at this fabulous villa. It was beautifully and luxuriously decorated to a very high standard, equipped with everything we could possibly need and more! The pool area was comfortable and immaculate. A lovely area to relax and keep cool in the hot weather. We are outside on all but one of the evenings and the BBQ was more than big enough for our large group. We all enjoyed walks around the local area and vine yards, while travelling further afield to local towns. supermarkets are only a short drive away, as are local markets and activities such as canoeing and cognac tasting tours. We had an exceptionally warm welcome on arrival and shown where everything was and when we needed help because the BBQ had run out of gas it was replaced within less than 12 hours! Dan the owner made sure everything was perfect for our stay and it really was. This is a 5* properly with 5*hosts. I can find no faults.The beds were very comfortable and several of us have noted down the make of bed sheets and towels to get some for home because they were so soft and comfortable. Thank you for such a lovely week away and we can't wait to revisit.
Review of Destination: Bordeaux
Destination:
Lovely area with lots to do and see.
Review of Property: Cottages du Lac
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Product:
Service: We thought Alternative Aquitaine provided an excellent service. They were professional, very helpful and responsive and all the advisers were friendly and efficient, answering all our questions about all aspects of our holiday and travel arrangements. We very much enjoyed our holiday at Cottages du Lac, the apartment was even better than anticipated!
Product: Very nice holiday park. Chilled and not too busy. Apartments spacious and of high quality. Well furnished. Lovely setting beside lake and activities on site were good. Cafe/snack bar was nice but service slow and menu could definite be expanded.
Review of Destination: Landes Coast
Destination:
Gorgeous natural area and lovely lake. Enjoyed cycling around the area. Great theme parks like the water park. Perfect place for a relaxing and active family holiday.
Review of Property: Maison Liposse
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Service: Great property and excellent service
Product: Outside space great for the children
Review of Destination: Hossegor
Destination:
Great place for a holiday, lots to do
Review of Property: Les Cabanes du Boque
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Service: Super service from Alternative Aquitaine.
Product: Lovely villa, in great location. Clean and comfortable. I would happily recommend this place. It had a lovely setting and relaxed feel.
It is nearly 5 star for us but being asked to strip beds on leaving; I can kind of understand but it's a higher end price point not a hostel and would have expected not to have to do this. Similarly, emptying the dishwasher on last day and having to be out by 10 was a bit annoying as the dishwasher takes time to complete. It was generally well equipped but lacking a fish slice which makes cooking pancakes difficult. These are all easy to remedy and it would have 5 stars if this was the case. Don't be put off by these three minor points it really was fab and isn't it traditional for rental properties to have some piece of equipment missing! Thanks to Helene, we did enjoy it, we could happily have stayed another week.
Review of Destination: Cap Ferret
Destination:
Loved it - laid back, good activities available, great choice of beaches- one side has Atlantic waves, the other peaceful lagoon style. Good choice of places to eat, we liked Le Central, went twice. Cap Ferret was easy to get to, we went by plane, train and boat, didn't bother with a car but hired bikes for the week, cycling to different beaches. It wasn't a cheap holiday but worth it for teenagers may not be holidaying with us much longer, but loved it, we could have stayed another week.
Review of Property: Hossegor Beach House
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Service: I would highly recommend Alternative Aquitaine. The property was exactly as they described, their agent in the locality was very helpful and everything worked smoothly.
Product: Alternative Aquitaine provided a great service, the property was as described and the agent in the location was very helpful.
Review of Destination: Hossegor
Destination:
We have been to Hossegor for the summer holidays for the last 10 years. Plenty to do and a lovely environment.
Review of Property: Villa de l'Herbe
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Service: They know the are and the individual properties well. they give an honest appraisal.
Product: Good location for easy access to beaches. Nice pool and outdoor area. Kitchen really well equipped.
Traffic from road can be heard at night. Beds not very comfortable.
Review of Destination: Cap Ferret
Destination:
Beaches superb. Cycle trails are great. Not quite as keen on the villages as very centred around the oyster farming and the little bars overlooking the water would only let you have a drink if also eating oysters. In our opinion, the villages in Ile De Re are more attractive.
Review of Property: Domaine d Orx
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Service: Efficient friendly service, great final instructions before the holiday.
Product: Jules & Vincent have thought of everything. They have fantastic style & have made the house very comfortable. It is spacious & there are different places to relax around the house & garden. The pool was a big hit with the children. I definitely recommend staying here & hope to return one day.
Review of Destination: Hossegor
Destination:
Great beach, restaurants & shops.
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