Feefo

Customer Reviews By Feefo


We're very proud to have won Feefo's Gold Trusted Merchant award.

What do our clients say about us and Aquitaine? Our very latest customer reviews are below - you can see plenty more at Feefo

Review posted on 13-Feb-2017

Review of Property: Chateau de Salles

Service: ++ Product: +

Fabulous service. Great advice and holiday was as promised. I can't fault them!


Review posted on 13-Feb-2017

Review of Destination: Arcachon

Destination: +

Fabulous service. Great advice and holiday was as promised. I can't fault them!


Review posted on 10-Feb-2017

Review of Property: Villa les Bruyeres

Service: ++ Product: +

Service rating : Very helpful and knowledgeable.
Product : On the whole a lovely spacious villa in a great location, well equipped and comfortable, our kids were rarely out of the pool. The only downside was the cleanliness of the hot tub which was also highlighted to the local contact. This resulted in us not using it the whole time we were there. Also the directions to get there were a bit vague and difficult to follow.


Review posted on 10-Feb-2017

Review of Destination: Hossegor

Destination: ++

Had everything we needed and lots of choice for eating and drinking. Great to explore by bike and lots of things to do within easy reach.


Review posted on 06-Feb-2017

Review of Destination: Hossegor

Destination: ++

Cannot fault the service from beginning to end. We were very happy customers.


Review posted on 06-Feb-2017

Review of Property: Villa de la Becasse

Service: ++ Product: ++

Cannot fault the service from beginning to end. We were very happy customers.


Review posted on 04-Feb-2017

Review of Property: La Grange du Pepe

Service: ++ Product: ++

Service rating : Very helpful. Great customer service. Go out of their way to make things work
Product : Amazing house. Lovely pool. Great location. Peaceful location, but just a few minutes walk down the lane to a great pop up restaurant ( there in summer) and another fantastic restaurant. House is a real home from home. Fantastic facilities and lovely lady that looked after the house for homeowners. Couldn't have asked for more.


Review posted on 04-Feb-2017

Review of Property: Cottages du Lac

Service: ++ Product: +

Service rating : Very pleased with speed of service, the choice of accommodation and information available able the accommodation and resorts.
Product : Well equipped, good location. Lodges were nicely laid out with plenty of space around.


Review posted on 04-Feb-2017

Review of Destination: Biscarrosse

Destination: +

Fantastic beaches


Review posted on 04-Feb-2017

Review of Property: Les Chats Perch�s

Service: ++ Product: ++

Service rating : Straightforward and no hassle.
Product : Fantastic location, really nice accommodation and so laid back.


Review posted on 04-Feb-2017

Review of Destination: Hossegor

Destination: ++

The location was Labenne. Peaceful place with an awesome beach if you love the rough sea.


Review posted on 04-Feb-2017

Review of Destination: Moliets-Plage

Destination: ++

We loved this area and it had so many things to do. It was so central and will definitely visit again.


Review posted on 04-Feb-2017

Review of Property: Fram Nature (Soustons)

Service: ++ Product: ++

Service rating : The team were very helpful in supporting us when thinks with our travel went wrong and helped us to liaise with the accomadation.
Product : We loved the site, it was very well run and clean. The pool area was great as was facilities in cabin. It was very hot and not air con. Fans were expensive to hire, only down side. Plenty of kids and adult activities on site but as we couldn't speak French we didn't know what activities on site our children could join in with?


Review posted on 03-Feb-2017

Review of Property: Cottages du Lac

Service: ++ Product: ++

Service rating : Great customer service. Efficient service. Had all the information we needed prior to travelling. Advice given over the phone which was very useful. Would definitely use this company again.
Product : Beautiful and clean apartment. Everything we needed


Review posted on 03-Feb-2017

Review of Destination: Biscarrosse

Destination: +

Great having a lakeside apartment. Fabulous lake. Kids loved it.


Review posted on 03-Feb-2017

Review of Property: Chateau de Salles

Service: ++ Product: ++

Service rating : I have been using Alternative Aquitaine for 8 years and have always received efficient service. They are friendly, trustworthy and focused company. They are always ready to help, even when outside of their remit. Wholeheartedly recommend them as a travel agent.
Product : We love this place.


Review posted on 03-Feb-2017

Review of Destination: Arcachon

Destination: ++

A location in France, I started going to a child, and wanted to bring my children here for their childhood holidays. A great place to go as a family.


Review posted on 03-Feb-2017

Review of Property: Villa des Yuccas

Service: ++ Product: ++

I cannot speak highly enough of Alternative Aquitaine and their staff. They were able to offer me a range of beautiful villas according to my requirements and confirm my reservation quickly and with the minimum amount of fuss. They were efficient, helpful and courteous. The villa itself was beautiful, in a great location and the manager was on-hand to help out with any queries we had. Our only regret was that we couldn’t stay longer. I wouldn’t hesitate to use Alternative Aquitaine again and would recommend them unreservedly. Looking forward to seeing the new locations they are currently adding to their portfolio.


Review posted on 03-Feb-2017

Review of Destination: Hossegor

Destination: ++

I cannot speak highly enough of Alternative Aquitaine and their staff. They were able to offer me a range of beautiful villas according to my requirements and confirm my reservation quickly and with the minimum amount of fuss. They were efficient, helpful and courteous. The villa itself was beautiful, in a great location and the manager was on-hand to help out with any queries we had. Our only regret was that we couldn’t stay longer. I wouldn’t hesitate to use Alternative Aquitaine again and would recommend them unreservedly. Looking forward to seeing the new locations they are currently adding to their portfolio.


Review posted on 03-Feb-2017

Review of Property: l'Appartement Castelcap

Service: ++ Product: ++

Service rating : Always friendly and helpful
Product : We have been there 4 years in a row. Want to buy it! Will be back.


Review posted on 03-Feb-2017

Review of Destination: Hossegor

Destination: ++

Been coming to this corner of Europe for 20 years plus. My favourite place - and now, my family's favourite place too.


Review posted on 03-Feb-2017

Review of Destination: Lacanau-Ocean

Destination: ++

We have been going to this area for over 40years and this year will celebrate our diamond wedding.


Review posted on 03-Feb-2017

Review of Property: Cottages du Lac

Service: ++ Product: ++

Service rating : The guys really know Aquitaine and the properties on offer. They have been there and can advise from the point of direct experience. Real added value.
Product : Lovely small complex on the shores of the lake with direct access to sandy beach and great playground. Lovely 3 bedroom chalet which was comfortable even during a 38 degree heatwave! Lovely swimming pool too. Our 3 kids loved it (ages 1,5,8)


Review posted on 03-Feb-2017

Review of Destination: Biscarrosse

Destination: ++

Lovely corner of France. Sheltered fresh water lakes with sandy beaches perfect for little ones, surrounded by beautiful pine forests. The whole area is sheltered by a massive dune from the Atlantic, but if surfing is your thing, Biscaross Plage is fantastic.


Review posted on 03-Feb-2017

Review of Property: l'Appartement Castelcap

Service: ++ Product: +

Service rating : Always willing to help you out.
Product : Ok nice and clean and enjoyed the wine that the owner left for to try out


Review posted on 02-Feb-2017

Review of Property: Villa des Cigales

Service: ++ Product: ++

Service rating : Good comms throughout and answered questions promptly
Product : House met all our needs as two families and when hosting a reunion with longstanding friends


Review posted on 02-Feb-2017

Review of Destination: Cap Ferret

Destination: ++

We loved the location and would like to return in season


Review posted on 02-Feb-2017

Review of Destination: Moliets-Plage

Destination: ++

Soustons is within easy driving distance of many interesting places to visit.


Review posted on 02-Feb-2017

Review of Property: Fram Nature (Soustons)

Service: + Product: +

Service rating : Staff were always responsive to our emails and were able to find out answers to all our questions.
Product : The property was as described.


Review posted on 02-Feb-2017

Review of Property: la Grange

Service: ++ Product: ++

Service rating : Everyone from the team provided us with absolutely amazing service; from trying to find our perfect Villa, to making our booking and meeting Julia in France.
Product : We found the villa to be the perfect retreat, It's absolutely stunning!
We also were incredibly fortunate to be allowed to use the grounds to host our wedding reception. We can honestly say it was perfect!


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